Chitleen K. Sethi
Tribune News ServiceChandigarh, October 29
Openly flouting its original contract with the PGI, the UT Red Cross running canteens in PGI seems to have given out these canteens on contract to a private individual, whom they have designated as their ‘‘canteen manager’’.
The post, not listed in the Red Cross Society recruitment rules, is clearly a “self-styled post”, with the present incumbent, Mr Kuldip Singh, not being on the rolls of the Red Cross Society. Mr Kuldip Singh, however, begs to differ. ‘‘I am an employee of the Red Cross on a salary of Rs 1,500 and get a commission on one-third of the total profits which these canteens make.’’
‘‘There is not a single employee in the UT Red Cross called Kuldip Singh’’ informs an employee of UT Red Cross on condition of anonymity ‘‘He is, in fact, the one we have contracted out our canteens to in the PGI.’’
The result is that the quality of food and beverages being provided in the canteen is of extremely bad quality and the rule is simple, if you want better, you pay more. Basic ‘dal roti’ will cost you Rs 12, the PGI rate, but ‘real lunch’ which includes, salad and curd, will cost Rs 22. Exploiting the needy and bone-weary attendants of the patients, seems to be the rule here.
The condition of the outer canteen which provides snacks and tea to patients’ relatives round-the-clock is even worse. For two rupees, the quality of tea being provided is so bad that the private chai wallah who sits outside and is supposed to be making a profit out of the tea sales is giving much better quality tea. ‘‘How can you have the Red Cross tea? The contractor uses milk powder and milk laced with water,’’ informs a chemist shop-owner in the vicinity.
The chemist might just be right. The canteen gets a total of 48 kgs of milk each day (informed Verka) and if one were to calculate the total number of cups of tea which can be prepared from this of milk, keeping in view the standard listed by the PGI which says that 1.2 kgs of milk be used for 33 cups of tea, then this canteen cannot provide more than 872 cups in 24 hours, which is clearly not the case. Sources state that there are at least 2,000 cups of tea sold by this canteen every 24 hours.
PGI’s authorities concerned did not have any idea of what was going on right under their nose. ‘‘But where is the proof that the canteen has been contracted out to someone?’’, questioned Lieut Col (Retd) M.S. Sodhi, the estate manager of PGI, and also the in charge of these canteens from PGI.‘‘We get our licence fee, water, electricity bills payment from the Secretary, Red Cross,’’ seems to be his best defence.
Beyond having received the rent and the bills, no one in the PGI seems to have either bothered to try and consume the food and tea the canteen provides to test its quality nor question the canteen manager of Red Cross.
‘‘We will certainly look into the matter if someone were to complain to us. But in case they have contracted the canteen out, it is an objectionable matter which needs to be taken note of seriously,” states Mr Sodhi.