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Monday, December 15, 2003
Feature

Snoopy cellphones
Jamie Doward

TECHNOLGOY that lets companies find out if employees are really where they claim to be sparks concerns over civil liberties.

Picture the scene. You are supposed to be attending a sales conference in Crewe when you are woken from your slumbers by the ringtone from your company-issued mobile phone. "I’m there now," you lie to your boss from the comfort of your hotel bed, safe in the knowledge that she will never know otherwise.

But, alas, your mobile phone uses a new technology that means your boss can pinpoint your exact location. You are soon collecting your cards and handing back the phone.

It is the stuff of slackers’ nightmare. But ‘location-based tracking’ to use the mobile phone industry’s terminology - is about to become reality. Mobile-phone networks will soon be able to pinpoint the precise location of a handset owner to within 10 metres or less. From the middle of next year many phones will carry Global Satellite Positioning chips, while another new technology, known as ‘Triangulation’, can pinpoint a mobile-phone user’s whereabouts by bouncing signals off three phone masts to establish an exact set of coordinates.

The concept has already been warmly embraced by a number of firms. But the move has sparked huge controversy among civil liberty groups who fear that mobile-phone companies will be able to play Big Brother. ‘It’s a very worrying development. The scope for the misuse of this technology is enormous,’ Barry Hugill, spokesman for the British civil liberties group Liberty told GNS.

Some experts are worried that firms might make it a condition of an employee’s job specification that they give their consent for their phone to be tracked. Other pro-privacy campaigners go as far as to argue that the technology is part of a wider, more sinister trend to surveillance.

The mobile-phone networks believe the location- based tracking services — which will allow firms to target specific customers when they enter designated locations — will become a major marketing weapon in the future.