Bits & bytes
Wipro launches retail learning centre 

Wipro's Retail Learning Center was unveiled in Bangalore recently to strengthen Wipro's Oracle Retail competencies globally.

The Centre was inaugurated by Portugese President Anibal Antonio Cavaco Silva, who is on his maiden visit to the country.

Wipro Technologies also announced the setting up of its retail Centre of Excellence (CoE) in Portugal. "With Wipro's acquisition of Enabler, Portugal has become a key hub for our global retail business," Vinod Kumar, General Manager, Retail Solutions, Wipro Technolgogies said.

"Enabler acquisition was made not only to grow in Europe but to gain access in Portuguese speaking countries all over the world," Antonio Murta, Vice-President Enabler-Wipro said during an interactive meeting with the Portuguese delegation which is on a visit to the city.

The CoE in Portugal will cater to the need of global retailers and work on developing solutions and deployment skills that can help improve business performance, he said.

The CoE will have global expertise in retail disciplines including merchandising, planning, optimisation, supply chain and enterprise application integration.

Wipro will additionally set up three development centers for Oracle Retail.

HCL Tech BPO conducts IT course

HCL Technologies BPO recently said it has implemented Hewlett-Packard's (HP) IT management programme 'EnsureIT' in its eight centres across the world.

The company has deployed the entire suite of HP OpenView products to create service offerings for their customers, HCL BPO CEO and President Ranjit Narsimhan said in a release.

EnsureIT would address various business needs including proactive monitoring of all infrastructure components, quick restoration of service in case of downtime and SLA (service level agreement) driven quality of service, he said.

The newly-deployed system will harness 400 plus server and network infrastructure at HCL BPO.

It would also assist the company to bring its over 11,000 employees across eight geographically dispered centres to a single-point of contact for end-user management, Narsimhan said.

Tourism institute planned in Noida

With the growth of tourism industry fuelling the demand for well-trained hospitality personnel, the government has decided to set up a tourism and travel management institute here at the cost of Rs 14.52 crore.

The Indian Institute of Tourism and Travel Management (IITTM), which will be the fourth such centre in the country, will have a sprawling five-acre campus in Sector 62.

The institute will offer a two-year postgraduate diploma course in tourism and leisure management and short courses on management development programmes and capacity building for service provider.

The other IITTMs are in Gwalior, Bhubaneswar and Goa. — PTI