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The government has identified nine medical colleges and 20 nursing institutes to be recognised by Singapore authorities. "Doctors and nurses will be able to go and work in Singapore without any tests," Commerce Secretary G.K. Pillai said in New Delhi recently. He said Singapore has agreed to extend this facility to India under CECA which has been in implementation for the last two years and covers investment, trade in services and merchandise goods. Senior officials from India and Singapore met here and reviewed the progress of the economic cooperation agreement. "We are satisfied with the CECA since the bilateral trade has increased by over 30 per cent," the Commerce Secretary said. India's trade with Singapore increased to 11.5 billion dollars in 2006-07. Attrition may spoil KPO party The high-flying knowledge process outsourcing (KPO) industry in India, estimated to employ 2.55 lakh people by 2011, may lose over two billion dollars of potential revenue gains due to the job-hopping syndrome. This promising industry is facing unprecedented level of attrition, upto 30 per cent, and this is threatening to spoil its succes story, according to a leading KPO and international analytics firm Evalueserve. Besides attrition, issues like intense competition from countries like Poland, China and Philippines are also casting shadows over the industry which is projected to be worth 12 billion dollar by 2010-11. "In the last four to six months, attrition has touched alarming proportions in the range of 25 to 30 per cent. Such a trend is really worrisome for the industry and might even discourage many players from entering the market," Evalueserve Co-founder and Chairman Alok Aggarwal said in New Delhi recently. Currently, the sector employs a total of about 1,06,000 people in the country. In a recent study titled "Career Opportunities in India's KPO sector", Evalueserve had predicted that India's KPO industry might not able to generate more than 9.9 billion dollar (by 2010-11) if attrition continued unabated. Aggarwal pointed out that switching jobs would not help candidates in strengthening their domain expertise even though it might result in higher salaries. Unlike in many other industries, climb to the managerial level is swifter here. According to the survey, data management, searching and analytics segment are expected to be among of the best performing in the KPO sector by 2010-11. Salary surge
The study further revealed that as the supply of skilled staff from traditional markets such as India and Egypt diminished, many employers were looking to new sources such as China, Eastern Europe and Latin America. At the same time, staff shortages were forcing companies to outsource more of their operations or to switch to other processes and technologies that are less manpower-intensive. With government controls no longer protecting employers against staff attrition, many are forced to raise pay levels to retain their employees, says a survey by GulfTalent.com, West Asia leading online recruitment firm. — PTI
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