Atithi devobhava ó Guest is like God. This is the nucleus around which the entire hospitality and tourism sector revolves. Travel and hospitality is a competitive and service-oriented industry. So those eyeing an opportunity in this segment should be ready to face challenges, adjust to change, and most importantly should be good communicators.
Tourism is currently one of the most profitable industries and has created more than 20 million jobs in India. There are undergraduate courses in both hospitality and tourism being provided in various institutes across India. These courses are offered as per the strict guidelines of the Ministry of Tourism and the AICTE.
The hospitality industry contributes a significant amount to the economy of India. Students are viewing this industry as a goldmine. A degree in hotel management will be able to provide you with lucrative career opportunities for a long time.
Though there are many courses available, one should be sure of oneís area of interest before taking a plunge into this field. Courses are available at all levels, including certificate, diploma, bachelorís and masterís.
Apart from the general foundation courses, specialised programmes such as diploma in bakery and confectionery; diploma in housekeeping; diploma in front office; diploma in food and beverage service; diploma in food production; certificate course in hotel and catering management; craftsmanship course in food and beverage service and food production; post-graduate diploma in accommodation operation and management; bachelorís degree in hotel management; bachelorís degree in travel and tours; masterís degree in hospitality administration; masterís degree in travel and tourism and many more, are offered by various government and private institutes all over the country.
Class XII pass-outs can pursue a diploma or bachelorís degree programme in hotel management to get professional training. Most hotel management institutes test students through a written examination followed by a group discussion and interview. Final year students can specialise in their area of interest and aptitude like the front office, food and beverage, housekeeping or food production etc.
Operations, engineering, security, marketing, public relations finance and IT are other areas of specialisation.
Those seeking an entry into the field can either join a travel agency or a tour operating company or take up a position in a government department or corporation. New entrants are given on-the-job training.
India has some of the better hospitality colleges in the world. With big names in the hotel industry such as Oberoi, Taj, WelcomGroup and Merit Swiss, which have their own training wings, students have a good platform to learn on the job and hone their skills under the best professionals in the hospitality sector. These training hotels are usually regulated by the National Council for Hotel Management and Catering Technology (NCHMCT) and the undergraduate degree is awarded by the Indira Gandhi National Open University (IGNOU).
The region has a number of good hotel management institutes offering a wide array of courses. Dr. Ambedkar Institute of Hotel Management, Catering and Nutrition and Chitkara School of Hospitality in Chandigarh, Sikkim Manipal University, Ludhiana, Lovely Professional University and Indian Management Training and Research Institute, Jalandhar; and Amity School of Hospitality, Noida, are some of the institutes in the region.