Use own bank’s ATM, advises SBI

Kolkata, October 21

Following a cyber security breach in the country’s banking system, SBI has advised customers to use its own automatic teller machines (ATMs) for safe transactions and is looking to replace within 10 days around six lakh debit cards which were blocked by it as a preventive measure, a senior SBI official said on Friday.

“We have set an internal target of seven to 10 days for issuing the new debit cards to the customers whose cards have been blocked,” said SBI CGM Partha Pratim Sengupta. “We advise our customers to use SBI ATMs only at the moment for safe transactions,” he said.

The lender on Wednesday said card network companies NPCI, Mastercard and Visa had informed various banks about a potential risk to some cards owing to a data breach.

“Accordingly, SBI has taken precautionary measures and blocked cards of certain customers identified by the networks. This is a proactive measure to protect our customers from any potential fraud once we came to know of some data breach outside our Bank,” it said. ians