Police developing QR code for women safety

Tribune News Service

New Delhi, March 27

The Delhi Police is developing a Quick Response (QR) code monitoring mobile app for taxis, autorikshaws and public transports, especially to ensure the safety of the women passengers in Delhi.

“Post Nirbhaya incident most of the women in Delhi feel insecure using public transports, especially in the late hours. Even the Metro trains have become over crowded forcing people to use private vehicles and public transports.

The main aim of QR code, which will be monitored at a control room, is to improve security for women using public transportation, including cabs, during late hours, said Sanjay Beniwal, Special Commissioner of Police.

The QR code monitoring system reads the details of the driver and the vehicle and allows a customer’s entire journey to be tracked.

“The Code of Conduct is a must to set minimum taxi industry protocol and standards of customer service. These are service standards that can be improved upon by licensed operators, drivers and communication networks as they seek to differentiate themselves from other competitors in the commercial passenger vehicle industry. Taxi service industry is expected to maintain high standards and provide a high quality of service to the passengers. The visitors from India and abroad often get influenced by the quality of service received from the driver of a commercial passenger vehicle,” said Trevor Wedge, former chief of Driver Standards Agency, UK.

“Taxi drivers are expected to be professional in their approach to the industry and to drive safely and defensively in all weather and traffic conditions. Clients like clean vehicle and presentable driver with good knowledge of local routes, major and tourist destinations. It is in the interest of owners and operators to provide professional training to all drivers to ensure a high quality of service provided to all customers.” said Dr Rohit Baluja, IRTE director.