
Price of defective
suit refunded
Tribune
News Service
CHANDIGARH, April 16
A well-known garment shop in Sector 17 here has
refunded the price of a defective ready-made suit to a
lady complainant, after the intervention of the local
consumer court.
Mrs Rajinder Kaur Brar
of Sector 38 had alleged in her complaint that she had
purchased one ready-made suit for Rs 3,595 and two suit
pieces worth Rs 1700 from M/s Kohinoor Trendz of Sector
17. She had further alleged that she had purchased the
fancy suit specially for wearing at a wedding but she
could not wear it on the occasion as its colour started
fading within two to three days of purchase.
She had also alleged
that despite repeated visits to the shop, the shopkeeper
expressed his inability to change the suit.
After issue of notice by
the District Consumer Disputes Redressal Forum-II
comprising its President, Mr R.P. Bajaj, and members, Mr.
H.S. Walia and Mrs Kamlesh Gupta, the shopkeeper appeared
before the Forum and paid Rs 4,000 to the complainant
towards the price of the suit and costs.
Penalised: The
Consumer Disputes Redressal Commission, UT has penalised
the Punjab State Board of Technical Education for wrongly
spelling the name of a candidates father in the
detailed marks certificate.
The complainant, Mr
Sudhakshar Kumar stated that the certificate issued for a
third year professional course contained the name of his
father mis-spelt as ` Gitakshar Kumar instead of
Geeta Akshar Kumar. This resulted in
expenditure for getting it corrected and harassment in
visiting the head office of the board several times.
The board took the plea
that the student herself had wrongly filled in the form,
which resulted in the mistake.
However, the board could
not prove this allegation as it failed to produce the
original form submitted by the student. The commission
also noted that the detailed marks certificate of the
first year contained the name correctly.
Holding the board guilty
of deficiency in service, the commission comprising its
President, Mr J.B. Garg, and members, Col P.K Vasudeva
and Mrs Devinderjit Dhatt, directed the refund of Rs 600
paid by the student. It further ordered the board to pay
Rs 2000 as compensation for physical and mental
harassment and Rs 400 as costs. With this, the Commission
set aside the order of the District Forum-II, which had
earlier dismissed the complaint.
Refund: In
an ex-parte order, the District Consumer Disputes
Redressal Forum-II comprising its President, Mr R.P.
Bajaj and members, Mr H.S Walia and Mrs Kamlesh Gupta,
has directed M/s Liberty Shoes Limited to pay Rs ,1000 as
refund of a defective pair of shoes and Rs 500 as costs
to a complainant.
Mr. B.K Kaushal of
Sector 6, Panchkula, stated that he had purchased a pair
of gents shoes from the local Liberty Shoppee in Sector
9, for Rs 1000 in May 1997. After a few days of wearing,
the shoes started tearing out from the front side. The
shopkeeper kept on putting off the matter of replacement
of shoes and even the service of a legal notice did not
bring any response.
The forum issued notice
of the complainant to the shopkeeper but since no one
appeared on their behalf, it was proceeded ex-parte.
On the basis of the
documents and evidence produced by the complainant, the
Forum held the shop guilty of grave deficiency in
service.
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