
Compensation for
harassment
Tribune
News Service
PANCHKULA, April 17
A local consumer, who had to wait for 21 years to
get possession of a plot from the Haryana Urban
Development Authority (HUDA), has been awarded Rs 25,000
as compensation by the local consumer court.
The forum has held HUDA
responsible for harassing the consumer by utilising the
amount deposited by him without giving him possession of
the plot .
The order was passed by
Mr R.C.Taneja, President and Ms Rekha Sharma, Member of
the District Consumer Disputes Redressal Forum, on a
complaint filed by Mr Dev Dutt, a resident of Sector 16
here. The complainant alleged that he was allotted a plot
in Sector 4 here in September 1972.
Thereafter he deposited
the entire cost of the plot and inadvertently deposited
Rs 500 more. As he wanted to raise construction on the
plot he requested HUDA to hand over physical possession
of the plot but in September 1994 he was informed that
the said plot was not in his name.
He then filed a civil
suit in a court which was decided in his favour in April
1996. In spite of this, he was not offered physical
possession of the plot. Repeated requests to HUDA
regarding the plot failed to yield any results.
The forum in its order
said HUDA had indulged in deficiency of services. It
observed that possession of the plot was offered after 21
years, thereby putting the consumer to mental harassment.
It pointed out towards mismanagement in the
administration of HUDA.
HUDA has been directed
to intimate the complainant amount of papers required for
conveyance deed and to issue NOC certificate and also
issue approved building plan of the plot. HUDA has been
directed to refund Rs 500 which had been excessively
charged from the complainant.
The consumer has also
been awarded an interest compensation at a rate of 15 per
cent on the amount of Rs 17,000 with effect from the date
of deposit till the date of offer of possession of the
plot. A sum of Rs 2500 has been allowed as litigation
expenses.
Transport
co. wins case
The local consumer court
has directed National Insurance Company and Hindustan
Machine Tools (HMT), Pinjore, to pay Rs 20,834 on account
of an accident claim to a Pinjore-based transport
company.
The order was passed by
the District Consumer Disputes Redressal Forum on a
complaint filed by Prem Transport Company through its
partner, Mr Vijay Kumar.
The complainant alleged
that he entered into a contract with HMT Pinjore to
transport a tractor from Pinjore to Goa. In March 1993,
the tractor which was being driven by a driver of the
complainant company met with an accident in Rajasthan,
whereafter the surveyor appointed by the insurance
company assessed the loss at Rs 20,834. However, the
authorised dealer of the tractor company put the loss at
Rs 26,375.
Efforts by the
complainant to get the claim failed to yield any results.
The insurance company on being noticed by the forum said
the complainant failed to provide the necessary papers
which were mandatory before settling the claim. It was
ready to pay the claim provided the requisite documents
were provided. An ex-parte order was passed against the
unit manufacturing tractors as no one appeared on behalf
of the company.
The forum has directed
the defending parties to pay the accident claim within
one month of the communication of the order, failing
which 15 per cent interest would be charged on the
amount.
The complainant, on the
other hand, has been directed to submit the relevant
documents within seven days from the date of
communication of the order.
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