Log in ....Tribune

Dot.ComLatest in ITFree DownloadsOn hardware

Monday, March 19, 2001
Dr Tribune

I have a PIII 500 MHz PC with 128 MB RAM, 10.2 GB HDD Sony CD ROM 48x with Windows ME edition operating system. I have a problem - when I insert my audio cd, it shows the error message: "Windows cannot access the specified device path or file. You may not have the appropriate permissions to access the item." Please tell me the solution of this error and how can we configure the Yahoo! account in the Outlook Express. What is the POP mail and SMTP address of the Yahoo! mail

— Minnu Gill

Dr Tribune: Do you get this problem only in case of audio CDs only or is it an every time phenomenon. If this problem is specific to audio CD’s, then you must first check your sound card drivers and the compatibility of the player you are using to play audio CDs. Regarding configuration of Yahoo! account in Outlook Express, the procedure is simple. If this is your first account in Outlook Express, then on starting Outlook Express it will automatically start configuring an e-mail account for you, which could be your Yahoo! account also. However, if you are using Outlook Express already and would like to set another account i.e. Yahoo!, then you should add identity and start configuring the account as normally you would do by following the simple steps. However, when you are asked to enter the POP address, then use pop.mail.yahoo.com. In case of SMTP address, please use the address smtp.mail.yahoo.com. Enter the user name, which would be the first part of your Yahoo e-mail ID. Then complete the rest of the steps and this will finish the configuration.


I have assembled computer with Celeron 333 Mhz, Yamaha sound card, 32 MB RAM and 4.3 GB hard disk. I am using Windows ’98 as OS. My problem is that whenever I make call to the USA, the voice from other side comes but my voice doesn’t go. What is the reason and how to solve the problem? My vendor advised me to add another sound card to solve the problem. Is it right? Guide me which card is suitable for the same. I used Yahoo! messenger for making a call.

— Rocky

Dr Tribune: In your case there is a good possibility that you are using a half-duplex sound card in your system. In the half-duplex sound card, the sound travels in only one channel, which means that if you are speaking then the sound of other person could not be transmitted, unless you stop speaking. However, in case of full duplex sound cards, the sound travels in both channels, thus facilitating proper two-way communication. Therefore you must check, if your sound card is half-duplex, then you may need another full-duplex sound card, otherwise you do not need new sound card.

I have P III (550 mhz) 810 motherboard, assembled computer. My PC speaker (480W) of Dolphin makes noise when I play a song, movie or any other program requiring sound output whether I play song in Winamp, media player or anywhere.

— Rakesh Kumar

Dr Tribune: Since you have not mentioned what kind of noise you are getting, so it is difficult to pinpoint your problem. However, generally the problem of noise is associated with some kind of short-circuit or loose connection. So get your PC checked for any such problem. Also please check the earthing of your electricity connection, as improper earthing could also result in some kind of noise along with other problems in your PC.

I am having PIII 550 MHz Intel processor with 810 Vintron motherboard, 20GB HDD, 52X CDD, Motorola 56 KBPS modem with Win ME as operating system. Recently I installed Win 2000 professional but can’t be able to install the driver of modem. I tried installing the driver from the original Motorola CD but got the message "your driver may get clash with Win 2000 version because the driver is not having digital signatures." Please guide me what should I do to install the driver of the modem.

— Rattandeep Sekhon

Dr Tribune: Digital signature is an encryption and decryption process allowing both the positive identification of the author of an electronic message (Who wrote the message?) and verification of integrity of the message. Since this is a modern security measure, thus it has become a standard in modern operating systems like Windows 2000. Therefore you require drivers, which are compatible with Windows 2000. There could be a possibility that the driver you are trying to install is not for Windows 2000. Therefore in order to solve this problem, you should install the version specific to Windows NT or Windows 2000. However as far as Motorola Internal modems are concerned, Windows 2000 automatically detects it and installs the correct version of driver from its database and thus it does not require you to install the driver manually. Thus, in light of this fact, it is better to let the Windows 2000 detect the correct driver and install the same.

Q.1 I want to know what do satellites in a PC speaker system do?
Q.2 Do they act as tweeters or just normal speakers so that the sound comes from all around the room?
Q.3 I have a Creative Sound Blaster Live Sound Card, it has support for satellites so I want to buy Jetway Artis speakers (with 4 satellites and a sub-woofer included).

Will the satellites create Dolby surround sound or will they just sound as four speakers placed at the vertices of the room?
Q.4 Is a 33.6 kbps external modem slower than a 56 kbps internal modem?

Q.5 Does having more RAM in your graphic card, mean better performance?

— Harpreet Singh

Dr Tribune: Basically, satellites have nothing to do with PC speakers; it’s only the satellite speakers, which are related to PC’s. The satellite speakers are magnetically shielded speakers, which are meant for use with video monitors. It delivers powerful audio playback from multiple piece system, normally three-piece. The use of this technology brings about a dramatic improvement normal speakers that came bundled with your PC.

They do not act as tweeters, however, but has its own technology to improve the sound quality.

It is not just limited to Dolby surround sound, because its features are much advanced.

Regarding your query for modems. It is a matter of fact that the 56 kbps modems are faster than the 33.6 modems. It is irrespective of the fact whether it is an external modem or internal modem. However at places, where the downloading speed is very slow, the difference between a 56 kbps modem and 33.6 modem will not be much.

Regarding your query related to higher video memory, it is indeed true that the higher video memory means better performance

I am using Internet connection from the VSNL. My problem is that while I am online, the telephone automatically gets disconnected and I have to redial. Again after few minutes of being online, I am disconnected. I have got two phone lines. This problem is with one phone line while no such problem occurs with the other phone line. Win ’98 is my OS and my computer is P II with 333 MHz

— Ashish

Dr Tribune: It is clearly evident from your mail that the problem in your case lies in your telephone line rather than your computer hardware. You must get your telephone line checked for any kind of open joints, cuts, and improper extensions. Normally, it happens because of these factors only. However, if you are satisfied with all these factors, then you may opt to change the line of your telephone right from the nearest DOT point to your PC. I am sure these things will help you in getting this problem corrected. However, in order to avoid too frequent disconnection, you may also add the string S10= 50 in the advanced option in your modem configuration. But, this in itself will not be able to solve your problem, if there is a defect in your telephone line.

I have Celeron 533 with 10 GB hard disk and 64 MB RAM. I have Windows Me operating system. I have a problem that when I want to connect to the Net, my system hangs. Please tell me how can I solve this problem.

— Prinkal Bansal

Dr Tribune: The problem of system hanging could be due to several reasons; please write back at what stage of connection does your system hangs. Whether it hangs on dialling, or it hangs while hand shaking with the ISP server or at the time of logging on to the windows. These information would be essential to answer your question correctly.

I want to know how to get my Yahoo! mail in my Outlook Express. I entered pop.mail, yahoo.com as my incoming server and smtp .mail. yahoo.com as my outgoing

server. When I press send and receive I get "outgoing mail failed." For incoming it asks me my password. I entered it correctly 3 times yet couldn’t get the mail.


Dr Tribune: While entering the pop and smtp server, please take care that it is entered correctly and there are no spaces in it. In the settings of Outlook Express, you can save your password, which will save you from the botheration of entering your password again and will also not return this error. However, in case of sending mail through Outlook Express using Yahoo! service, it sometimes gives this problem, which is specific to Yahoo service only.

I have a Pentium III computer. I have a problem while working on the Net. Whenever I try to open any site, mantraonline opens as a default. Please tell me why does it opens as a default and how can I get rid of it.

— Sanchit Garg

Dr Tribune: This is actually not a problem and can be corrected easily by some simple changes in your browser settings. If you are using Internet explorer, then simply open the Internet Explorer and click on the tools menu. Now click on the Internet options and in the home page address box, either choose site of your choice or choose about blank. This will help you get rid of this problem. Similarly in case you are using Netscape communicator, then to change the default page, click on edit menu and then click preferences. In the homepage location box, either enter the site address of your choice or leave it blank. These simple measures will help you get rid of your problem.

For all your computer-related problems contact Dr Tribune at drtribune@tribuneindia.com