Q. I have an Intel P-I, 32 MB RAM, 8 GB HDD assembled PC. I am using Windows 95 as my operating system. The problem that I face is that my computer takes a lot of time to shut down. Whenever I shut down my PC it takes about 2 to 3 minutes for the message to come, that is Its now safe to turn off your computer. I defragged my hard disk and also scanned it a number of times but to no avail. Please help
Amit Kundra, Ludhiana
A. The shutdown
process in Windows 95 under normal circumstances is quite fast.
However, if it is slow then it indicates some problem. While shutting
down Windows 95 performs many functions, which includes the
transition of all protected-mode drivers back to real mode, the
completion of all disk write functions, flushing of the disk cache, and
the closing of all currently running programs, which includes running
the close Window code for any applications that are running. Thus if
there is any problem with any of the functions mentioned above, then the
shut down process would take longer than normal time.
shutdown problem. Please check out if a Windows 95 device driver is causing the problem, or if a device installed in your computer is configured incorrectly or is not functioning properly. By addressing all these possible causes you can solve the shutdown problem.
Q. I recently purchased a Pentium Celeron PC. My download speed is slow and I even checked my telephone line that I found okay. Is there any software that can boost up my connection? From where can I find this software?
A. Please write full details of PC, including the hardware and software in order to help us solve your problem. With the kind of information provided by you it is difficult to find a solution. Regarding the speed boosting software, I am personally not very convinced as they some time cause other problems. So as a first step, I would suggest you to tune your PC rather than using software.
Q. I have P III, 733
MHz Zenith computer with 20 GB HDD, 64 MB RAM,
A. Please write back the details of your operating system and also the type of files that creates noise while you work in the MS Word. Also please mention, the player that generates this sound. Please furnish all details for possible solution of your problem. Generally speaking try to use any other player (different from the one you use currently) and check if the same problem still persists. If the problem disappears, then you can continue using the new player. However, if the problem still persists, then you should uninstall the sound card drivers from the control panel>System>Device manager and then switch off your PC for a while. Switch on the PC back and then detect the hardware using the Add/Remove Hardware feature in control panel, if Windows does not detect it directly. Reinstall the necessary drivers again and then restart your system. This method would solve your problem.
Q. Please let me know how to get my Yahoo! Hotmail, Rediffmail, E-patra, Indiatimes mails in my Outlook Express. Please send me the POP 3 and SMTP server addresses of all these so I get all mails through these accounts in Outlook Express. Please reply by e-mail. I shall be highly thankful to you for this.
A. Outlook Express is designed to configure Hotmail account in it. You can configure a Hotmail account by adding new identity. When on the second step, you are prompted to choose your e-mail account. Then you can either choose the existing Hotmail account or can sign up for the new one. All you need to do is follow the instructions and your Hotmail account will be configured. You can also configure the Yahoo! e-mail account in Outlook Express by choosing your Yahoo! e-mail ID in the Step 2 mentioned above instead of your Hotmail ID and use the SMTP and pop address as smtp.mail.yahoo.com and pop.mail.yahoo.com. Follow the rest of the instructions and your Yahoo! email account will be configured. However, it has been noticed that the SMTP address i.e. for sending the e-mail does not work well, so you can also choose to use the SMTP address provided by your ISP. As far as other e-mails mentioned are concerned, they all are Web-based mails and thus cannot be configured in Outlook Express.
Q. I have an assembled PC with the following configuration Pentium III, 866 MHz, 810 E Intel Motherboard, 52x Samsung CD drive, 128 MB SD RAM, 1.44 MB FDD Samsung, 20 GB hard disk, Logitech mouse, SM 56 PCI Speakerphone Internal Modem. I have installed Win 98 and an upgraded version of Win 2000. My problem is that in Win 98, the modem works properly but in Win 2000, the modem is not installed and whenever I try to install it, my system automatically gets restarted without getting shut down or giving any message. Another problem is that last week I had loaded a movie CD that was seen by us so many times. After two days my system has started hanging. Whenever I press Alt+Ctrl+Del, it gives message AVSEQ (Not Responding). When I defragmented my system I found an error. Then I performed scandisk and there was problem in the booting. The system worked properly for some days and then last day when I was working offline, the system was stalled again. There was again the same problem in booting and the message that was displayed was that Internet Explorer Not Responding. Please help. I am worried.
Vivek Trehan, Sangrur
A. You have not clearly
mentioned what exactly was the problem while defragging and booting.
This information is critical in solving your problem. It is difficult to
assume the problem unless you mention it clearly. So, for a perfect
solution, please write your problem clearly, completely in terms of
exact error message. Going by the information you provided, your first
problem can be solved by uninstalling the modem from the device manager
(My Computer> Control Panel> System> Device Manager). Restart
your system, and the Windows 2000 will automatically detect the modem
and also install the driver for it properly. From now on your modem will
work properly. Regarding your second problem, there appears to be a
problem in advance sequencer (AVSEQ), which is causing the error in
Internet Explorer. In the light of the information provided, the best
solution would be to reinstall Windows (without uninstalling).