Ludhiana, May 7
The District Consumer Disputes Redressal Forum has quashed a Punjab State Electricity Board (PSEB) demand of Rs 15,563 from Ms Inderjit Kaur, a resident of Fatehgarh Mohalla. The forum has further directed PSEB to refund the amount deposited against the said demand, along with interest at the rate of 12 per cent from the date of deposit, till the date of actual payment.
According to the complaint, a demand of Rs 15,563 on account of theft of energy, was raised by PSEB on July 17, 2001 against the connection no. Sr-01/676. The consumer stated before the forum that she had purchased the property where the said connection was installed on December 12, 2000 and after that she became the consumer of the said connection.
The consumer disclosed that since it was a domestic electricity connection, she applied for a commercial connection which was later on installed on the premises. She also depositing the electricity bills. She further disclosed that when she, along with her husband, approached the PSEB officials, they were told that the demand had been raised on account of theft of energy. They were further told that after replacing the meter, the old one was sent to M.E. Laboratory, where it was found that seals of the meter had been tampered with, counter of the meter was changed and the meter was recording less consumption of energy by 34.78 per cent.
The consumer alleged that the PSEB had violated its own rules while raising the said demand. She said that neither was the meter packed and sealed properly nor was it checked in the presence of her or her representative, which was mandatory. Moreover, she was to be issued notice regarding checking of the meter in M.E. Laboratory as per PSEB rules, she added.
She explained that the respondent could not raise the demand on its own without complying with the rules. It was demanded that the demand be quashed.
The PSEB pleaded that the electricity connection No. SR-81/671 of domestic category was disconnected permanently on March 30, 2001 on the basis of a written request filed by the husband of the complainant, Mr Mohinder Singh. The respondent further stated that in the request it was mentioned that the above account be permanently closed and if any due against the said connection, be transferred in the account no. 91/466 of NRS category.
The respondent stated that the meter was removed and sent to the M.E. Laboratory. It further stated that according to the laboratory report, the seals of the meter had been tampered with and it was recording less consumption of energy by 34.78 per cent.
The PSEB clarified that it was a case of measured theft and as such, the account of the consumer was overhauled. It stated that the demand was rightly raised and the complaint was liable to dismissed.
The forum observed that according to the documents produced, the meter was not packed and sealed properly which was mandatory. It further observed that there was no mention of any notice issued to the consumer regarding the checking and the report did not bear any signature of the consumer which was necessary as per PSEB rules.
The forum stated that PSEB had not complied with the rules. The forum held that the demand had been raised against the rules and it was liable to be quashed.