Ludhiana, May 17
The District Consumer Disputes Redressal Forum has directed the Punjab State Electricity Board (PSEB) to pay Rs 4,000 as compensation to Mr Sukhdev Raj, a resident of Daulat Colony, for raising a wrong demand. Besides quashing the PSEB demand of Rs 10,996, the forum has also directed the respondent to pay Rs 500 as the cost of litigation. The forum has also directed the PSEB to restore the electricity connection of the consumer.
According to the complaint, the consumer had received a bill of Rs 14,821, including Rs 12,554 on account of overhauling of the account by the PSEB. The consumer alleged the PSEB had been negligent while raising the said demand.
The PSEB pleaded that there was no deficiency in services as the said demand was raised on the basis of energy consumption. The respondent said the meter installed on the premises of the consumer went out of order in June, 1997, and was changed in February, 1999.
The respondent said the meter remained dead from December, 1996, to February, 1999, as such the account of the consumer was overhauled for the said period. It clarified that the account was overhauled on the basis average consumption recorded during the period from February, 1999, to December, 2000.
The PSEB stated that the meter was checked on October 20, 2000, and it was found that the consumer was consuming a load of 1.06 KW against the sanctioned load of 0.7 KW, therefore a demand of Rs 1,550 was raised on account of ACD, security and load surcharge.
The forum observed that the account of the consumer was overhauled on the basis of average consumption during February, 1999, to December, 2000, while the meter remained dead from December, 1996, to February, 1999. The forum held that the demand of Rs 10,996 had been wrongly raised and was liable to be quashed. It, however, observed that the amount of load surcharge was rightly raised as sufficient evidence to prove this contention was there.