Ludhiana, July 3
The District Consumer Disputes Redressal Forum has quashed a demand of Rs 67,884 of the Punjab State Electricity Board (PSEB) from Mr Ramesh Kumar, a resident of Ganeshpuri. The forum has further directed the PSEB to refund the amount deposited against the said demand along with interest at the rate of 12 per cent per annum from the date of deposit till actual payment.
According to the complaint, the meter installed on the premises of the consumer was changed in July, 2000, and the removed meter was taken away by PSEB officials in a loose condition. Mr Ramesh Kumar stated before the forum that after changing the meter, a demand of Rs 67,884 was raised on account of theft of energy by the PSEB.
Mr Kumar said that he did not steal energy and the allegations were false and baseless. He further said that after removing the meter, it was not packed and sealed properly, which was necessary as per PSEB rules. Moreover, neither he nor his representative was given any notice to remain present at the time of checking of the meter and none of them attended the checking of meter in the M E Laboratory.
The consumer said he had to deposit the said amount under the threat of disconnection. He further stated that his electric connection was also disconnected and restored on July 25, 2001, only when he agreed to pay the said amount. He had paid the amount in installment.
Mr Kumar alleged that the demand was illegal as the PSEB had not complied with its rules while raising the said demand. He demanded from the forum that the disputed demand should be quashed and he should be given compensation by the PSEB for unnecessary harassment.
The PSEB pleaded that the said electric connection was checked on July 4, 2000, and it was reported that both M E seals were tampered with. The respondent maintained that according to the report, the meter was recording less consumption of energy by 60 per cent. The checking was done in the presence of a representative of consumer, Ms Menu, who had also signed the paper seals.
The PSEB stated that the packed and sealed meter was sent to the M E Laboratory on July 11, 2000. It further stated that the after checking of the meter in the laboratory, it was found that the seals and current coil were tampered with, and it was recording less consumption of energy by 63.5 per cent.
The respondent clarified that it was a clear case of theft of energy and as such the demand of Rs 67,883 was rightly raised. It prayed for the dismissal of complaint as there was no deficiency in service on its part.
The forum observed that there was no evidence to prove that the meter was packed and sealed properly after removing it and the representative of the consumer signed the paper seals. The forum further observed that neither consumer nor his representative were issued any notice to remain present at the time of checking of the meter and none of them were present at that time.
It stated that the PSEB had not complied with its rules while raising the said demand. The forum held that the demand had been raised against rules and it was liable to be quashed. But since the demand had been quashed due to some technical reasons, no cost of litigation was awarded to the consumer.