the din about a tech slump relegated to the background, babies
continue to arrive in the Indian IT nursery ever since the world
discovered India’s competence in the field of chips and bytes. This
nursery has nurtured hardware techies, dotcommers, software geniuses,
BPOs and call centre talkers. While many of the wards have gone on
through teens to maturity, the kindergarten is not vacant. Among the
fresh arrivals are animators.
takes on CGI movies
movies? What CGI movies? The curtain rose on DreamWorks’ animated
‘Sinbad: Legend of the Seven Seas’ last weekend and DreamWorks
co-founder Jeffrey Katzenberg wants audiences to know this latest film
voyage of the sailor man has as much hi-tech wizardry as any movie he
has ever made with computer generated images, or CGI. Even smash hit
brainpower may very well be the most valuable import to the US with
hundreds and thousands of educated Indian professionals working in the
technology industry in the world’s largest economy. But the decades
old "brain drain" phenomenon may reverse soon with top end
US-based global technology giants planning to recruit heads of their
Indian operations from within the US technology industry.
data first. Use it later
basic idea behind the concept of warehousing is to store resources to
use them later. The same concept has been adopted by the computer
world. Since the time automation became the keyword in most
organisation, database started playing a major role. However, the sad
part of the story is that in many organisations, despite the
availability of powerful computers and high-speed networks, all
officials of the organisation cannot access most of the data.
it with virtual flowers
students of a Tamil Nadu engineering college have come up with a
prototype for a fragrant e-card that will carry the perfumes of India
worldwide by just the click of a mouse. Named ESTER, the card concept
was presented by K. Sowmya and V. Viswadhara Meenakshi, at an
Institute of Electrical and Electronic Engineers’ Association
conference on consumer electronics held in Los Angeles, USA.
Madam, I have uploaded the homework on my
piracy hits music industry
than one billion illegally copied compact discs were sold last year,
the latest sign that the beleaguered music industry is failing in its
bid to wipe out piracy, a new industry study said. In 2002, the sale
of pirated CD copies rose 14 per cent to 1.1 billion units from the
previous year and has more than doubled in the past three years,
turning a street-corner trade into an estimated $4.6 billion business,
the International Federation of the Phonographic Industry (IFPI) said
in its annual piracy report.
robots imitate insects
advances unimaginable few years ago are now a reality with researchers
in the US working on devices like bullet-detecting radars and robots
which can climb walls and run over rough terrain, in an attempt to
combat hi-tech terrorist threats.
solutions for better management
competitive and fast paced economic environment has forced many small
and medium enterprises to adopt technology to improve business
performances. Enterprise Resource Planning (ERP) or customised
software solutions has therefore become invaluable asset for most of
the companies who give due consideration to product quality, cycle
time, cost, continuous improvement and organisational excellence.
The Indian Call Centre Industry
Illustration by Sandeep Joshi
days large number of young people in the age group of 18-21 years are
seeking counselling and out of that 10 - 15 per cent cases are those
who work in call centres", says Dr Jitendra Nagpal, Consultant
Psychiatrist, Vidyasagar Institute of Mental Health and Neurosciences
(VIMHANS) here. "Burnout Stress Syndrome or BOSS syndrome is seen
commonly among youngsters working in call centres. The symptoms of
this syndrome include chronic fatigue, insomnia and complete
alteration of 24-hour biological rhythm of the body", says Nagpal.
your Ls and keep T well pronounced
Anderson is hard at work with her clients. Her colleagues are
similarly engaged on the phone, speaking with decidedly American
twangs and dressed in "hyper" casuals — T-shirts,
bandannas, with some even flaunting tattoos on their arms. A scene
from New York? Nah! It’s New Delhi.
attrition rate stares at industry
growing opposition to outsourcing technology jobs to Indian firms, the
local back office services providers are also battling with a serious
issue back home - high attrition levels. According to a study
conducted last year, some of the larger and more established call
centres in India are experiencing a 40 per cent attrition rate,
compared to the global industry average of 28 per cent.
London-based film company is planning a comic love story in which
employees at a call centre in India pretend to be English while
helping out British customers. Harbour Pictures will produce the film,
for which director Nigel Cole will begin shooting next year. The two
had earlier teamed up for "Calendar Girls", which created a
buzz at the Cannes Film Festival two months ago.