Tuesday, August 31, 2004

BITS AND BYTES
Call centre English course launched

GLOBAL language training major inlingua International has launched a new programme aimed at honing the English language skills of those aspiring to enter the competitive call centre industry.

The new 'Call Centre English' Program (CCE) from inlingua is an intensive programme for improving call centre/BPO industry job aspirants' English speaking skills. The programme has modules that will enable them to speak accurate and fluent English, have the right voice quality, use proper pronunciation and intonation, control their rhythm and pace, interact confidently over the phone and to acquire correct sentence stress and emphasis, according to a press release issued in New Delhi.

Explaining the need for such a programme, Vikram Bajaj, CEO inlingua, said, "The BPO and call centre industry is witnessing phenomenal growth and India has already emerged as a the number one destination for outsourcing work worldwide.

"We hope to address the huge demand for excellent English speaking workforce thrown up by the rapidly growing outsourcing industry in India, through our training programme," he added. TNS

Executive MBA programme

The Manipal Academy of Higher Education (MAHE) is offering a one-year Executive Masters in Business Administration (EMBA) on the DirecWay Global Education (DWGE) platform. The programme will be available to students across 30 cities in India.

Graduates with a minimum of 50 per cent marks and a year of work experience are eligible for this programme. The written exam is scheduled for September 5, 2004, and the classes will commence on October 3, 2004, according to a press release. TNS