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BSNL Internet hits a snag

Chandigarh, June 6
DataOne, the broadband Internet service of state-run Bharat Sanchar Nigam Ltd, was not functioning since last night following a technical snag.

The technical snag has developed at the main server at Bangalore, a senior BSNL officer told PTI here, adding that efforts were on to rectify the fault. The snag has affected DataOne broadband Internet service in entire north India, including Chandigarh, Punjab, Himachal Pradesh, Haryana and Jammu and Kashmir, the sources said.

They said the snag was expected to be rectified by this evening.

Due to the snag, the services to various institutions, including banks, other financial institutions, trade outlets, offices and educational institutions has been affected.

A report from Ludhiana said about 10,000 city-based subscribers of BSNL broadband connection today faced inconveniences with the failure of the BSNL broadband service for several hours.

The major impact of the breakdown of broadband service was visible among the household and corporate connections, which constitute the major portion of the total subscriber base of BSNL broadband network here. The customers complained that they were unable to log on to the Internet connections for several hours. I have to track the website of financial news and the Bombay Stock Exchange as well as the National Stock Exchange for carrying out stock trading daily. But today, the Internet connection of BSNL did not work, which resulted into a lot of inconvenience to me for doing equity trading, said a retail trader in stock market.

Broadband customers complained of lackadaisical attitude of the employees of BSNL for not even registering their complaint regarding it. PTI

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