Wednesday, November 14, 2007

Bits & bytes
Now, Indian firms to help enhance China's BPO skills

In what could probably be the first of its kind venture, two Indian firms have signed an initial pact with a Chinese industry body to train Chinese students in skills required in the booming outsourcing sector.

China-based Xi'an Service Outsourcing Development Association signed an MoU with Starting Point Competence Training Pvt Ltd and Snam Abrasive to enhance the level of certification and training required for the BPO industry.

The MoU, signed at the Xian-Bangalore Service Outsourcing conference, stresses on joint efforts to encourage, stimulate and formulate competency developmental activities that would promote the BPO industry in Xi'an. The city in western China is referred to as the capital of that country's BPO industry.

Wang Qi Wen, departmental chief of organisational department of Xi'an Municipal Committee, said though the city had a rich amount of talent, it lagged behind in training. He also sought cooperation with Indian companies to enhance training facilities in Xi'an.

India has gained worldwide recognition in the past few years as a hub of outsourcing activity, with hundreds of English-speaking students graduating from colleges and universities every year. Neighbouring China, on the other hand, is more known for its manufacturing prowess and has only recently speeded up efforts to tap the services sector. PTI

UK getting under-merit jobs

Thousands of graduates in Britain are ending up working in call centres and restaurants, failing to get jobs matching their qualification, a report has revealed.

Around 40 per cent graduates are still in stop-gap jobs and as many as 100,000 have failed to find jobs suiting their merit, according to government-backed research tracking the ''class of 2003''. The report based on a poll of nearly 20,000 graduates found that 2 per cent of students who left university in summer 2003 were jobless at the time of the follow-up survey in November last year.

Some 80 per cent were in work, with the rest in further study, but 16 per cent had had at least one spell of unemployment since completing their undergraduate degrees. An analysis of job scenario revealed that the majority are in ''graduate'' jobs, including traditional professions such as law and medicine. However, the graduate jobs label also includes ''niche'' roles such as hotel and shop managers that do not necessarily need a degree.

According to the report prepared by Higher Education Statistics Agency, media studies students are most likely to be recorded as having ''non-graduate'' posts, with 40 per cent languishing in call-centre posts or working in restaurants.

Across all degree disciplines, 23 per cent of first-time students are in jobs that fail to justify the expense of doing a degree some three-and-a-half years into their working lives.

The data also shows that 7 per cent of students with post-graduate qualifications also report being in non-graduate jobs, Daily Mail reported here.

Overall, 38 per cent of 2003's graduates have had a spell in a non-graduate role, according to the report.

The result behind this lopsided result is attributed to Britain's current trend of producing too many graduates in the wrong subjects. UNI