Chandigarh: 21 services for commercial vehicles go online through VAHAN portal
In a move aimed at strengthening the ease of doing business framework, the State Transport Authority (STA) has put its 21 services online for commercial vehicle owners in Chandigarh. The services are available through the VAHAN portal.
The STA will also start issuing Registration Certificates (RCs) on doorstep through postal delivery from January 10.
The services now available online include new vehicle registration, issuance of duplicate registration certificates, transfer of ownership and addition or termination of hypothecation. With this initiative, commercial vehicle owners and operators can apply for services entirely online without the need to visit the STA office.
According to official data from the Transport Department, the city has around 38,000 registered commercial vehicles, including three-wheelers, goods carriers and others. The officials said the digitisation drive was expected to significantly benefit commercial vehicle operators, who frequently required transport-related approvals and documentation and earlier faced delays due to manual procedures.
The online system also offers real-time status tracking of applications. Applicants are informed through SMS in case any deficiency is found in their submissions, ensuring transparency and time-bound processing of services.
Before making the services online, there used to be a great rush, as nearly 200 to 300 operators visited the office daily for getting their work done, said the official.
The officials said the online transport services would improve efficiency and compliance and help reduce congestion at the STA office.
