City bus services in Gurugram set for major optimisation

As part of the ongoing efforts of the Gurugram Metropolitan Development Authority (GMDA) to strengthen public transport services and improve overall traffic management in the city, GMDA Chief Executive Officer PC Meena today chaired a meeting with officers of Gurugram City Bus Limited (GMCBL) to deliberate on measures to optimise Gurugaman city bus services and strengthen traffic discipline across key junctions in the city.

During the meeting, the GMDA CEO highlighted that GMCBL plays a crucial role in facilitating reliable public transport for the city, particularly to cater to the office-going and student population traveling in high-demand areas. It was informed that at present, 150 GMCBL buses are plying on 21 routes across Gurugram.

The GMDA CEO said optimisation of these routes must be undertaken to enhance operational efficiency and commuter convenience. He said comprehensive data on passenger volumes, ridership patterns, peak-hour demand and route performance must be collated and analysed to guide the optimisation exercise. On routes witnessing high passenger footfall, the possibility of increasing bus frequency should be actively explored to better meet commuter demand and cater to a larger passenger base.

PC Meena also noted that 100 new electric buses are expected to be inducted in the GMCBL fleet in the near future. In view of this expansion, he directed officials to identify new routes where city bus services can be introduced, including emerging and fast-developing corridors such as the Dwarka Expressway area, among others, to ensure wider coverage and improved last-mile connectivity.

The route optimisation exercise was discussed in detail during the meeting, and representatives from academia and other knowledge partners, keen to collaborate with GMDA in enhancing city bus services, were also present.

PC Meena said the existing Gurugaman Bus App be made more user-friendly and passenger-centric. He directed officials that few regular commuters must be looped in and their feedback incorporated to enhance the app’s functionality. The app should provide clear and accurate information regarding bus timings, route duration, routes covered and other essential travel details to ensure ease of use for all passengers availing of GMCBL services.

The CEO GMDA directed teams to develop, in coordination with the Traffic Police Department, five model junctions in the city that should be made completely violation-free. The GMDA will undertake necessary infrastructure improvements at these junctions, including proper lane markings, pedestrian crossings, traffic signages and installation of speed limit boards. Further, CCTV cameras installed at these junctions must be effectively utilised for enforcement. Challans should be issued and stringent penalties imposed on those found flouting traffic norms, with the objective of improving road discipline, reducing incidence of violations on these model junctions and ensuring safer movement for all road users.

“Our priority is to make commuting in Gurugram easier, safer and more reliable for every citizen. By optimising city bus routes, upgrading the Gurugaman app to keep passengers informed and developing model, violation-free junctions, we aim to ensure that robust public transport services and improved traffic management enhances daily commuting experiences for everyone in the city,” said PC Meena.