‘Say Help’ app alert helps save woman’s life in medical emergency

According to cops, the incident took place on May 25 when Pallavi Nandan, an advocate practising in the Supreme Court of India, suddenly developed severe medical distress at her residence in Darya Ganj.

She was alone at home at the time as her husband had stepped out to purchase emergency medicines.

The police said extensive security arrangements and barricading had been put in place around the Red Fort area due to a shobha yatra organised on the birth anniversary of Birsa Munda. As a result, Nandan’s husband got stranded near Ghata Masjid and was unable to reach home because movement in the area had been restricted.

Inside the house, her condition reportedly deteriorated rapidly. Despite being in extreme pain, she managed to contact her husband, who informed her that he was stuck at the barricades. Moments later, she collapsed on the kitchen floor.

During the emergency, Nandan activated the “I Need Help” alert through the “Say Help” mobile application. The SOS alert was immediately received by Mahesh, the creator of the app, who informed the Central District Police about the emergency situation.

Acting on the information, staff from Police Station Darya Ganj launched an immediate response. Police personnel facilitated the movement of Nandan’s husband through the barricaded zone, while another team rushed to the residence with ambulance support, first-aid equipment and essential medicines, Deputy Commissioner of Police (Central District) Rohit Rajbir Singh said in a press statement.

The DCP added the Station House Officer (SHO) of Darya Ganj, along with the police staff, reached the spot within minutes and provided timely medical assistance, helping stabilise her condition before further treatment could be arranged.

Expressing gratitude to the police, Nandan said the timely intervention and support received through the “Say Help” app gave her “a second chance at life”.