DGCA slaps Rs 10 lakh fine on Air India Express             

New Delhi, August 29

The Directorate General of Civil Aviation (DGCA) imposed a penalty of Rs 10 lakh on Air India Express for non-payment of compensation to passengers for cancelled flights on Thursday.

The aviation regulator carried out an inspection as per the Annual Surveillance Programme, 2024, of scheduled domestic operators in June.  This was with respect to norms pertaining to facilities and compensation that are to be provided to passengers.

"During the surveillance inspection, it was observed that Air India Express was not complying with the provisions of CAR Section 3, Series M, Part IV," the DGCA said.  Subsequently, a show-cause notice was issued to the airline.

The regulator said the airline's reply revealed that it had not complied with the provisions for providing compensation to passengers affected due to cancellation of flights.

The DGCA imposed a fine of Rs 10 lakh on Air India Express for the violations. Specific details about the violations could not be immediately ascertained.