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Civil Aviation Secy holds meeting with stakeholders

IndiGo crisis
Punjab Civil Aviation Secretary Sonali Giri.

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Amid the ongoing IndiGo crisis in the country, the state government has stepped in to ensure zero chaos at Shaheed Bhagat Singh International Airport by setting up a 24x7 control room to help passengers.

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Secretary (Civil Aviation), Punjab, Sonali Giri, held parleys with the airport authorities, CISF and the airline companies to streamline the situation. The control room has been set up at the Duty Terminal Manager’s office for real-time information and assistance pertaining to refunds and rescheduling, baggage delivery and flight updates.

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She said teams were monitoring flight operations, delays, cancellations and baggage issues to ensure timely assistance and updates. For any assistance, people can contact on 95010-15832 or register their queries on official social media handles of Chial especially on @ixcairport.

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