25 IndiGo flights delayed after ‘technical glitch’

Twenty-five flights were delayed at Shaheed Bhagat Singh International Airport Chandigarh here today as IndiGo Airlines reported minor technical glitches, changes in schedule and increased congestion across its network.

As many as 10 arrivals and 15 departures were delayed till 8 pm today. On an average, flights were behind the schedule by 45 minutes to one hour. The airline stated that it has initiated calibrated adjustments to their schedules for the next 48 hours.

An IndiGo spokesperson said, “We acknowledge that IndiGo’s operations have been significantly disrupted across the network for the past two days, and we sincerely apologise to our customers for the inconvenience caused. A multitude of unforeseen operational challenges, including minor technology glitches, schedule changes linked to the winter season, adverse weather conditions, increased congestion in the aviation system and the implementation of updated crew rostering rules (Flight Duty Time Limitations) had a negative compounding impact on our operations in a way that was not feasible to be anticipated.”

The spokesperson added: “To contain the disruption and restore stability, we have initiated calibrated adjustments to our schedules. These measures will remain in place for the next 48 hours and will allow us to normalise our operations and progressively recover our punctuality across the network. Furthermore, the affected customers are being offered alternative travel arrangements to reach their destinations or refunds, as applicable...”