From today, dial 112 for all emergency needs in Haryana

Tribune News Service
Chandigarh, July 12

Haryana Chief Minister Manohar Lal Khattar on Monday launched emergency response support system — Dial 112. From tomorrow, people can dial only 112 for all their emergency needs related to the police, fire service and ambulance.

Khattar, while launching the facility in Panchkula, said help would reach the person concerned within a time span of 15-20 minutes. He said Dial 112 was 24-hour multilingual facility (Hindi, English, Punjabi and Haryanvi)

Response time 15-20 minutes

• All emergency services such as 100 (police), 101 (fire) and 108 (ambulance) to be integrated into 112
• The CM flags of 630 emergency response vehicles; response time 15-20 minutes
• State Emergency Response Centre set up in Panchkula

The Chief Minister said the project was initiated by the Union Ministry of Home Affairs to provide a single number for all emergency services across the country. The state-of-the-art system would further improve the overall security scenario and help check crime across the state. Khattar also flagged off 630 emergency response vehicles equipped with mobile data terminals from Panchkula. A total of 300 more such vehicles would be added so that the target of deploying 10 vehicles per Assembly constituency can be achieved.

In faux pas, DGP calls Vij CM

Haryana DGP Manoj Yadava, in a faux pas, termed Home Minister Anil Vij as Haryana Chief Minister. “I welcome Haryana CM Anil Vij to the function,” Yadava said at the function which was presided over by Chief Minister Manohar Lal Khattar.

State Home Minister Anil Vij said the project would ensure transparency and ensure accountability among various emergency service providers.

Haryana DGP Manoj Yadava said combining IT and communication initiatives, the police was committed to providing a variety of facilities to the public in a phased manner.

The Chief Minister inaugurated the newly built state-of-the-art State Emergency Response Centre (SERC) in Panchkula, which is the nerve-centre of the project.

The SERC has been digitally connected to the police control room at the district level and suitably located emergency response vehicles.

To handle additional call load at the SERC and to switch operation in case of any technical failure at the SERC, a ‘mirror emergency response centre (MERC)’, having capacity of 20 per cent to that of the SERC, has been established at Gurugram.