Lodge fraud plaints against travel agents with bureau

Tribune News Service

Mohali, October 14

To further tighten the noose around travel agents cheating or duping innocent people on the pretext of sending them abroad, people can lodge their complaints with the District Bureau of Employment and Enterprises (DBEE).

Divulging details, Meenakshi Goyal, Deputy Director, Employment Generation and Enterprises Bureau, said the DBEE had been designated as a nodal agency to deal with complaints and ensure speedy action against erring travel agents.

She said the DBEE had been made the nodal agency by the state government through the Punjab Prevention of Human Smuggling Act – 2012 and the Punjab Travel Professional Regulation Act – 2014 to register fraud complaints related to foreign travel, foreign studies and employment.

Goyal said a victim could submit a written complaint with the DBEE office, Room Number 455, District Administrative Complex, Sector 76, Mohali, on any working day along with his/her identity card from 9 am to 5 pm. If any travel agent working without licence, expired licence or any unregistered agent comes to the notice, an FIR would be registered against the accused.

Moreover, FIR copies, along with the information of travel agents, would be uploaded on the website of the district administration. She said Harpreet Singh Sidhu, Employment Generation, Skill Development Officer and Training Officer, Mohali, has been appointed as the Nodal Officer.