Minister calls for tech-driven reforms in Delhi Labour Dept

With an aim to make Delhi’s Labour Department more transparent, accountable, and technology-driven, Labour Minister Kapil Mishra on Wednesday chaired a high-level meeting with senior officials, including the Labour Commissioner, Joint Commissioners, and Deputy Commissioners.

The meeting, held at the Delhi Secretariat, focused on strengthening the department’s information technology infrastructure and expediting the resolution of pending labour-related disputes.

Emphasising the need to modernise governance practices, the minister called for the urgent implementation of a virtual hearing system for labour cases.

“Virtual proceedings will empower workers across Delhi to access justice without being bound by geography. It is a major step towards making the justice delivery process accessible and transparent,” said Mishra, calling digital transformation an administrative necessity.

He said the department’s primary duty was to safeguard the rights of workers and ensure that no individual was denied justice, whether the grievance pertained to delayed wages, wrongful termination, or workplace disputes.

He directed officials to resolve such cases swiftly and with complete impartiality.

The department has decided to publish a comprehensive list of all labour cases, orders, and decisions on its official portal. “The Delhi Government is committed to the welfare of workers. Injustice to even a single labourer is unacceptable. These workers are the real nation-builders, and it is our duty to protect their rights,” Mishra said.

He urged officials to conduct regular performance reviews, maintain close coordination with field staff, and stay connected with workers at the grassroots level to understand and address their issues more effectively. The meeting also featured presentations by department officials on the current operational framework, status of pending cases, and the department’s ongoing efforts to integrate more user-friendly technology into its functioning.