5-day revert time on applications to be reduced soon

Reviewing the field-level functioning of the paperless registration system, Financial Commissioner Revenue and Disaster Management Sumita Misra today chaired a video conference with the DCs and announced reforms aimed at enhancing efficiency and citizen convenience.

She said the existing five-day revert time on applications would soon be made shorter to ensure faster service delivery. To safeguard data from accidental loss, all filled documents would now be automatically saved for 72 hours before deletion, while registration fee would remain applicable throughout the process until completion.

She said all issues flagged by the DCs were being rectified in real time by the technical team.

She also directed the establishment of dedicated help desks at every tehsil and the appointment of a nodal officer whose contact details must be made publicly available to assist people.

She also instructed a state-level helpline number be launched immediately to provide real-time support for citizens facing technical or procedural issues.

She directed the DCs to ensure seamless Internet connectivity at tehsil offices and to address server-related issues promptly.

Calling the initiative “the biggest systemic change in Haryana’s revenue administration”, she said any officer found obstructing or spreading misinformation against the reform would face disciplinary action.

Reviewing the performance data between November 1 and November 12, she said 5,334 applications were received across the state, of which 2,110 deeds were approved, 915 applications were under submission, 611 were approved by Sub-Registrars, and 626 were rejected due to documentation or technical errors.

Additionally, 308 payments were processed online, 387 registrations were cancelled by applicants, and 377 cases fell under miscellaneous categories. Compared with the previous review period from September 29 to October 31—during which only 1,662 applications and 1,074 approvals were recorded—both applications and approvals had more than doubled.