Call centre to tackle cybercrime in Gurugram

Sanjay Yadav

Gurugram, January 27

In view of the ever-increasing number of cybercrimes in Gurugram, the Cyber Police here have set up a call centre to reach out to nodal officers of private and government banks.

Two policemen would be been deployed round-the -clock to follow up with banks daily. In the month of December, the district’s Cyber Police had given notices to six banks, seeking replies for not taking timely action.

32k plaints lodged

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• Last year more than 32,000 people had lodged complaints related to fraud and cheating with the Cyber Police
• Fraudsters managed to cheat people out of a sum of Rs 209 crore
• As many as 645 suspects were arrested & Rs 26 crore was recovered in this regard

Siddhant Jain, DCP (Cyber), said, “People are becoming aware about cybercrime cases and are calling for an action against these incidents. To recover the defrauded money, the police send official mails to bank nodal officers on a daily basis. In the mails, banks are instructed to block certain accounts in order to seize the money, but banks do not take cognizance in a timely manner. Due to this, fraudsters have been successful in withdrawing money from bank accounts.”

Two policemen deployed

A call centre has been set up so that banks can take prompt action. Two policemen will call banks for immediate freezing of defrauded money. —Siddhant Jain,  DCP (Cyber)

A senior cyber police officer said a call centre was set up at the Cyber police station (East) about a week ago.

“In order to put pressure on banks that are not taking prompt action, we tag them on social media platforms as well, on which social media teams of banks take cognizance,” Jain said.

Last year, more than 32,000 people had lodged complaints related to

fraud and cheating with the cyber police. Fraudsters managed to cheat people of Rs 209 crore. As many as 645 suspects were arrested and Rs 26 crore was recovered from them.

“A call centre has been

set up so that a bank can take prompt action. Two policemen have been deployed at the call centre to call banks and immediately freeze the defrauded money,” Jain added.