How will digital land service initiatives reduce corruption, boost transparency

To curb human intervention, reduce opportunities for malpractice and eliminate corruption in land-related work, the Haryana government has launched four new initiatives in the Revenue Department. These include paperless deed registration, a demarcation portal powered by rover and GPS technology, a WhatsApp chatbot called Bhu-Mitra and a Revenue Court Case Management System. Together, these reforms aim to make governance more transparent, efficient and citizen-centric.

What are the four initiatives introduced by govt?

The government has rolled out a paperless registration system, a demarcation portal, the WhatsApp Chatbot Bhu-Mitra and a revenue court case management system. Officials describe them as a major step towards good governance, transparency and hassle-free services for citizens.

How will paperless registration system change old practices?

For decades, property registration meant long waits, repeated visits and paperwork errors that delayed the process. Under the new system, citizens can submit applications online in a template-based format, which are verified by the tehsil office in advance. Once approved, applicants pay fee and book appointments online. They only need to visit the office once — for evidence, photographs and signatures — minimising delays and reducing the risk of corruption.

How does demarcation portal solve boundary disputes?

The demarcation portal uses advanced GPS and rover technology, replacing the traditional rope-based “jarif” method. Farmers can now apply online, ensuring speed, accuracy and fairness in land measurement. Costs have also dropped sharply — from around Rs 30,000 with private services to just Rs 1,000 under the government system.

What services are offered through Bhu-Mitra?

Bhu-Mitra provides round-the-clock assistance, giving citizens instant updates on revenue records, appointments, required documents and case status. It also allows users to raise complaints without visiting government offices, saving both time and effort.

How will Revenue Court Case Management System speed up justice?

Revenue courts are notorious for decades-long delays in partition and land-related cases. The new system digitally tracks cases, hearings and orders, making this information available online. With a pilot project already underway in Pehowa (Kurukshetra), officials expect most cases to be resolved within five to six months instead of years. By reducing unnecessary adjournments and manual delays, the system promises quicker and more transparent justice for citizens.