Air India flight to London cancelled in Ahmedabad due to plane unavailability

Air India's Ahmedabad-London flight AI-159 has been cancelled due to plane unavailability. Passengers were initially informed of a two-hour delay before the cancellation was announced.

They expressed frustration over the lack of information and facilities provided to them.

Passengers complained the flight had been suddenly cancelled. However, Air India in a statement said. "Flight AI159 from Ahmedabad to Gatwick has been cancelled today due to the unavailability of the aircraft, resulting from airspace restrictions and additional precautionary checks, leading to longer than usual turnaround of aircraft, and not due to any technical snag as claimed. We regret the inconvenience caused to our passengers and have made alternative arrangements to fly them to their destination. We are providing hotel accommodation and also offering full refunds on cancellations or complimentary rescheduling if opted by the passengers. Consequently, flight AI170 from London Gatwick to Amritsar of 17 June stands cancelled.''

But passengers claimed airlines did not provided timely and proper details about cancellation, "I was going to Gatwick, London, by the 1 p.m. Air India flight, but I have just learned that the flight has been cancelled. The crew members could not give any reason for the flight cancellation or details on a fare refund."