Kerala man orders passport cover from Amazon; receives original passport of someone else along with it

Tribune Web Desk
Chandigarh, November 5

It is not unusual to receive a wrong product when you order something online from e-commerce websites but something bizarre happened in Kerala when a man ordered a passport cover recently.

According to a news report, Mithun Babu, a native of Kerala’s Wayanad district, had ordered a passport cover from Amazon but got an original passport along with the product.

On October 30, he had ordered a passport cover from Amazon. The product was received on November 1, but when he opened the box, he found an original passport along with the cover.

The man immediately contacted Amazon customer care. But the response astonished him. The customer care executive said that “it will not be repeated and we will instruct the seller to be very careful next time”.

However, they did not say what to do with the passport that came with the cover, he said.

As per the details in the real passport, it belongs to Kerala’s Thrissur district native Mohammad Salih.

The owner could not be contacted at first as there was no phone number in the passport. But as a result of Mithun’s efforts, the owner was found.

Mithun said that the passport cover he got may have been first ordered by Muhammad Salih and he may have checked the cover by using his own passport.

“When he didn’t like the product, he replaced it without taking back the passport. The returned product was not properly inspected by the seller and they sold it when they received another order,” he added.