Chandigarh Uber horror! Woman blasts company as driver abandons daughter after crash

A mother from Chandigarh has gone public on social media, accusing Uber of gross negligence after its driver fled the scene of a violent accident, leaving her daughter trapped. The incident has sparked outrage and renewed calls for stricter safety regulations on ride‑hailing platforms.

Shilpa Arora, co‑founder and COO of Insurance Samadhan, detailed the harrowing sequence in a LinkedIn post titled “Where is Uber’s Responsibility?”. Her daughter boarded an Uber to college when the car met a severe crash near Mohali at 7:52 am. The impact was so forceful that airbags deployed instantly, yet the driver emerged unscathed and simply walked away, abandoning the terrified passengers. Bystanders quickly rushed the injured girl to Fortis Mohali, while Uber allegedly made no contact, filed no FIR and offered no assistance.

“Can children be left at the mercy of strangers while the platform washes its hands off?” she asked.

The daughter was rescued by strangers yet the Uber’s support team was silent.

Uber later replied, “Hi Shilpa, we are deeply concerned by this incident and wish your daughter a smooth recovery. A specialised team is actively investigating and has attempted to get in touch.”

Public reaction:

A user wrote, "Very sorry to hear about this accident. I hope your daughter recovers fully, quickly."

"This is scary. Lack of accountability has become blatant in these times," another user added.