In protest mode

Ensure our safety, demand delivery boys of food firm

Say don’t fix duty hours without paying fixed salary

Ensure our safety, demand delivery boys of food firm

Up in arms: Delivery boys of an online food firm raise slogans against the company in Amritsar on Sunday. photo: sunil kumar

Tribune News Service

Amritsar, January 10

Delivery boys of an online food company, Zomato, on Sunday raised slogans against the company for trying to fix duty hours for them and the government for failing to protect them from robbers.

They took out a motorcycle rally and passed through various parts of the city to mobilise support. They said one of the delivery boys was recently attacked with a sharp-edged weapon on the elevated road and was robbed of his mobile phone and Rs 4,000. They said two months ago, another delivery boy was robbed near Bhagtanwala Dana Mandi when he was returning home at night.

They said delivery boys were vulnerable as everybody knew that they carried cash and owned expensive mobile phones. However, the reality was that they came from economically weaker families and had to commute from place to place for deliveries to earn a livelihood.

They urged the police to provide them security as many of them were looted while on way to deliver orders at night. Meanwhile, delivery boys of private company also raised slogans against the company for trying to fix duty hours without paying them any fixed salary.

They said post lockdown the online food delivery company drastically reduced their incentives. For instance, they used to be paid Rs2,000 in the first week of the month, Rs4,000 the next week and more after the delivery of 60 orders per week.

The Rs5-incentive, which used to be accrued in the account of a delivery boy upon the star rating given by a customer, was also dispensed with. The Rs20 of pick and drop has already been dropped. They are paid only Rs 4 per km if the order is to be delivered to a destination exceeding 3 km in distance. In case the order is to be delivered to a destination within 3 km then they get Rs 15 per order and the delivery of the next order near the same location fetches them only Rs 2.

On the other hand, the company imposes a high penalty on them in case of missing of an item. They claimed that they tirelessly worked during the Covid-19-induced curfew and even later, but even then, their wages were slashed without any reason.

They said the company provided them insurance of Rs 1 lakh in case of death and permanent disability which was very insufficient.

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