IndiGo crisis: Help desk set up at airport for stranded passengers

The Ferozepur division of Northern Railway had established a help desk at Amritsar Airport to provide guidance and assistance to passengers stranded by flight cancellations. The purpose was to offer information, guidance and options to travellers. Through the desk, railway staff supplied passengers with details about available trains, timetables, ticket bookings, additional coach arrangements, and alternative services, ensuring they could reach their destinations safely and with greater ease.

Passengers could avail themselves of the services of premium trains, Amritsar Shatabdi 12014, Swarn Shatabdi 12030, and Vande Bharat Express 22488, operating from Amritsar railway station to Delhi for the next four days.