Now lodge PSPCL plaints on WhastApp : The Tribune India

Join Whatsapp Channel

Now lodge PSPCL plaints on WhastApp

Now lodge PSPCL plaints on WhastApp

Power Minister Harbhajan Singh ETO during the Lohri celebrations with PSPCL employees in Amritsar on Friday. Tribune Photo



Tribune News Service

Amritsar, January 13

Power Minister Harbhajan Singh ETO today launched a WhatsApp number for providing better services to about 96 lakh consumers of Punjab State Power Corporation Limited (PSPCL) here on Friday.

He said due to increase in demand for electricity during summer season, the complaints regarding disruptions in its supply also shot up. To redress the complaints of consumers in time, PSPCL has set up a 24x7 helpline with dedicated staff.

Consumers can register complaints of no power supply by sending the keyword “no supply” to WhatsApp number 96461-01912. The complaint will be registered only from the last registered mobile number of the complainant. If a consumer’s mobile number is not registered with PSPCL, he/she will be sent a message to get it registered using another option.

Already, PSPCL has a dedicated toll free number 1912, which is recorded at a 120-member call centre in Ludhiana. Consumers used to send SMS “no supply” at 1912, give a missed call at 1800-180-1512 and use mobile app from Android and iOS mobile phones to lodge complaints. Now, a new facility has been made available for customers to lodge complaints through WhatsApp.

The minister asked consumers to share honest feedback and if they are not satisfied with the redress of their grievances, they could write their comments on 1912 and send SMS.

About The Author

The Tribune News Service brings you the latest news, analysis and insights from the region, India and around the world. Follow the Tribune News Service for a wide-ranging coverage of events as they unfold, with perspective and clarity.

#harbhajan singh eto #pspcl #WhatsApp


Top News

Delhi court grants bail to Arvind Kejriwal in money laundering case linked to 'excise scam'

Delhi court grants bail to Arvind Kejriwal in money-laundering case linked to 'excise scam'

The judge directed Kejriwal to appear before the court whene...

CBI registered FIR into UGC-NET paper leak case

CBI registers FIR in UGC-NET paper leak case

According to complaint from Education Ministry, inputs from ...

UGC-NET cancelled: Dozens of students detained for protesting outside MoE, Pradhan's residence

NEET row rages further after UGC-NET cancellation; students stage protests, opposition attacks government

The cancellation of UGC-NET, amid the raging row over NEET, ...

7-term MP Bhartruhari Mahtab named pro tem Speaker

7-term MP Bhartruhari Mahtab named pro-tem Speaker

8-term Congress MP K Suresh among panel of MPs to assist the...


Cities

View All