NEW NORMAL

You are more than welcome!

Hotels & restaurants add new ideas to lure customers

You are more than welcome!

Charanjit Singh Teja

Tribune News Service

Amritsar November 19

With relaxations in the lockdown and weather taking a turn, the hotels and restaurants are trying to woo customers, who so far had been afraid of dining out, due to the virus-triggered fears.

Given the losses incurred all along, this had been coming for a long time now. What are the safety measures is the talk of the town, and they are doing everything possible to gain the trust of their customers and make them feel safe. In such an effort, the Hyatt Regency has set up an outer deck to give residents an experience of dining in open as the customers are wary of entering enclosed spaces.

Akshina, the manager, said, “We are sanitising the dining area daily to ensure that the visitors are safe.” Apart from monitoring the health of their cooks and waiters on a daily basis, the staff here has also made the open decor area cosier and welcoming by setting up bonfires to keep the diners comfortable. “We can assure that our facility is the safest as we do not leave any stone unturned when it comes to the safety of our customers,” she asserted.

Sukhwinder Singh, manager of Blue Ice restaurant, said, “The customers these days are very particular about safety. So, we have to take extra measures to ensure the premises are completely sanitised and safe for the guests.” He added that health of the workers is of prime concern as they do not want them to come off as a threat to others.

The air of wariness still hangs about the residents but with each passing day it is gradually disappearing. While they prefer homemade food mostly, the urge to nosh outside and have family fun is taking over the fear of Covid. “As the caseload has seen a decline, the residents are slowly stepping out of their homes. The businesses have already suffered a lot, hopefully, the situation does not worsens in coming weeks,” said Anil Sharma, another hotelier.

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