SBI’s initiative for customer service

Chandigarh: State Bank of India on Friday launched a Customer Relationship Management CRM solution which will improve the quality of customer service through streamlined service management and enhanced customer focus

Updated At : 06:05 AM Jun 17, 2017 IST

Chandigarh: State Bank of India on Friday launched a Customer Relationship Management (CRM) solution, which will improve the quality of customer service through streamlined service management and enhanced customer focus. It is an integrated platform to engage with customers throughout the life cycle to drive customer-centric culture, enhance customer experience and maximise customer relationship. The CRM solution was launched by Sunil Kumar Tandon, CGM, Corporate Centre, Mumbai, in the presence of Anil Kishora, CGM, Chandigarh Circle, and other senior executives. TNS

SBI’s initiative for customer service

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