Ramkrishan Upadhyay
Tribune News Service
Chandigarh, January 10
A year after the Ministry of Home Affairs extended the Punjab Right to Services (RTS) Act to Chandigarh, the Right to Service Commission, Chandigarh, has finalised at least 185 services to be notified under the Act soon. Sources said the services would cover all major public dealing departments such as the Estate Office, the DC’s office, Transport, the MC, the RLA, the CHB and Health.
The commission has complied a list of the services offered by the departments and the timeline for the completion of the work. The list will be sent to the Administration.
The sources said once the notification was issued, residents would have the right to file an appeal for any delay.
If the officer concerned fails to deliver the services in the stipulated time, the Act also has a provision for imposing a penalty, which can range from Rs 500 to Rs 5,000, or disciplinary proceedings against the officer.
The applicant can be compensated from the penalty imposed on the officer. All departments will have to nominate the first appellate authority and the second appellate authority to decide appeals against a delay in providing the services. The authority can order the public servant to provide the service to the applicant or impose a penalty on the designated officer for deficiency of service. The appellate authority will also have certain powers of a civil court.
The commission will hear revision applications against the orders of the appellate authority.
DC’s office
- Registration of society: 7 days
- Grant /renewal of Arms Licence: 7 days after completion of formalities