Indo Swift fined for deficiency in service

Aneesha Sareen

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Tribune News Service

Chandigarh, May 8

The UT Consumer Disputes Redressal Forum has directed Indo Swift Laboratories Ltd in Mani Majra to pay Rs 10,000 as compensation to a 78-year-old man for deficiency in service and causing mental and physical harassment to the complainant. The company has also been directed to pay Rs 7,000 towards litigation costs.

In his complaint to the forum, GD Bhagat, a resident of Central Excise Executive Officer Society, Sector 49-D, stated that Indo Swift Laboratories Ltd, NAC, Mani Majra, had invited fixed deposits (FDs) from public by inserting an advertisement in a local newspaper.

In the advertisement, the company assured payment of interest at the rate of 12.5 per cent, payable quarterly, to senior citizens. Bhagat, being a senior citizen, invested a sum of Rs 2,00,000 hoping regular income.

It was alleged that the complainant was paid interest till December 2013 and thereafter, the company suddenly stopped payment thereof. The complainant gave a registered legal notice calling upon the company to pay the outstanding interest, but to no avail. When all the frantic efforts made by the complainant to prevail upon the company failed, he moved consumer forum.

Since nobody on behalf of Indo Swift Laboratories appeared in the consumer forum to contest the case, the proceedings were adjudged ex parte.

The forum stated that the act of the party in not paying the interest to the complainant, which is due since January 1, 2014, and not responding to the legal notice clearly prove deficiency in service on its part, which certainly has caused immense mental and physical harassment to the complainant.

UT consumer disputes redressal forum

GD Bhagat (78), a resident of Sector 49, complained that Indo Swift Laboratories Ltd, Mani Majra, had invited fixed deposits (FDs) from public by inserting an advertisement in a local newspaper. 

In the advertisement, the company assured payment of interest at the rate of 12.5 per cent, payable quarterly, to senior citizens. 

The complainant, being a senior citizen, invested a sum of Rs 2,00,000. 

It was alleged that the complainant was paid interest till December 2013 and thereafter, the company suddenly stopped payment thereof.