68 linked to Antyodaya project honoured

Tribune News Service

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Chandigarh, June 5

In Haryana, the Antyodaya Saral Kendras have proved to a milestone in providing people with the benefits of government schemes and services to people in a time-bound manner and in simplifying the work.

More than 400 services of 37 government departments are being provided at these kendras.

Project Director of the Chief Minister Good Governance Associates Programme Rakesh Gupta honoured 68 members of the NIC team and IT Cell team of different departments in the ‘samman samaroh’ organised for the success of the Antyodaya Saral Project.

Gupta said Haryana was the first state in the country which had single online digitised services on a platform named Antyodaya Saral.

In addition to availing of these services online, 115 Antyodaya Saral Kendras have been set up and made operational in December 2018.

Since the launch of this platform, 28 lakh citizens have availed of these services. About one lakh calls are being received on helpline number 18002000023 in a month which is why it has become a big helpline run by the government.

After providing services, feedback is also being taken from citizens through IVRS in which 4.6 ranking out of maximum 5-digit ranking has been given by the citizens, indicating that citizens are very happy with the services.