New Delhi, June 22
The Centre on Tuesday said it will not seek disclosure of flash sales from e-commerce players to regulate the fraudulent sale of goods and services but will take appropriate action as per the law on consumer complaints.
Ban on fraudulent flash sales, mis-selling and appointment of chief compliance officer/grievance redressal officer are among key amendments proposed to the Consumer Protection (e-commerce) Rules, 2020, on which comments have been sought by July 6.
“We are not going to seek disclosure of flash sales. We are with sales that benefit consumers. If someone wants to complain, there should at least be a provision,” said Nidhi Khare, Additional Secretary, Consumer Affairs Ministry. — PTI
Discount sales to continue
Discount sales that benefit maximum to consumers will continue, but not fraudulent flash sales on the e-commerce platforms, the government said, adding the e-tailers need not be “anxious” about the draft guidelines
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