NHAI to display monthly, annual pass info at tolls

State-owned NHAI on Friday said it would display monthly and annual pass information at toll plazas for national highway users to enhance transparency and create user awareness.

NHAI, in a statement, said it had issued directions to its field offices to prominently display detailed information about these passes at all fee plazas on national highways that came under its jurisdiction. The initiative aimed to ensure that users were well-informed about the availability, rates and procedures for availing of the local monthly pass and annual pass facility, it added.

The information will be displayed on signage boards at visible locations, including fee plaza approaches, customer service areas, and entry/exit points. The signage will be displayed in English, Hindi and/or the local regional language. NHAI has directed its field offices to place these boards at fee plazas within 30 days.