BSNL customers face network issues in Ambala area

Tribune News Service

Ambala, August 22

BSNL users have been facing network issues after a mobile tower was sealed by the Ambala Municipal Council Sadar Zone at Prabhu Prem Puram in Ambala Cantonment recently.

‘Online classes hit’

We have been facing network issues and the Internet is not working for the past few days. Online classes are getting affected. The BSNL must get the issue resolved. — Khushi, a class XII student

A BSNL user said: “A mobile tower was sealed recently due to which BSNL users have been facing network issues. The BSNL should have made alternative arrangements for the users timely”.

BSNL SDO Paramveer Yadav said: “A site was hired by the BSNL in the Prabhu Prem Puram area. On August 18, the site was sealed by the Municipal Council and its power supply was disconnected due to some issue related to no-objection certificate. The higher authorities are in touch with the company concerned to get its documents submitted so that the service could be resumed. The tower at the sealed site was installed by a private company and the hardware equipment and antenna were installed by the BSNL. Mobile users in 200-300 metres of the sealed site have been facing some issues. Efforts are being made to restore the service at the earliest.”

Rajesh Kumar, Secretary, Municipal Council, Sadar Zone, said: “There were complaints related to a tower at Prabhu Prem Puram. Following the complaints, three notices were served upon the company. It was asked to submit permission letter and related documents, but there was no reply from the company. Following this, the site was sealed and power supply was disconnected.”