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Chandigarh Housing Board goes digital with e-Office

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Dushyant Singh Pundir
Tribune News Service
Chandigarh, February 15

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Slow clearance of files has become a thing of the past at the Chandigarh Housing Board (CHB). The board has become the first in the UT to fully implement the e-Office module in all its departments.

“The CHB has switched over to e-Office to avoid physical movement of files. Now, almost all files are moving digitally and the system of physical movement of files has been done away,” said a senior official of the CHB.

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Except some unavoidable reasons, no file would be moved physically, he said, adding that all official noting was done online only.

Initially, the board had implemented the e-Office module in the administrative, legal branch and computer section. Later, other remaining braches, sections and wings were covered under the programme, he added.

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“Now, all departments send their files online for approval,” said the official, adding that it was now taking nearly half of the time taken earlier for approvals.

Now, a ‘Dak’, application or an official order received at the reception, is scanned to convert it into ‘e-Dak’. The reception then forwards the ‘e-Dak’ to the official concerned through the e-Office module.

With the implementation of e-Office, it was now taking nearly 15-20 days to clear a file whereas, earlier, it used to take nearly 30 to 40 days, said the official. For digitisation of the files and implementation of the system, employees were trained by officials of the National Informatics Centre (NIC).

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