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Home Secy conducts surprise check at Sec-16 govt hospital

Orders steps to reduce waiting time, improve service delivery

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Home Secretary Mandip Singh Brar reviews facilities at GMSH-16, emphasises patient care and cleanliness.
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Home Secretary-cum-Secretary Health Mandip Singh Brar today paid a surprise visit to Government Multi-Specialty Hospital (GMSH), Sector 16, to review healthcare facilities and ensure patients receive timely and quality medical attention.

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Brar began his inspection at the Emergency and Trauma departments before visiting key hospital sections, including the Outpatient Department (OPD) and the Advanced Paediatric Centre.

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He interacted with doctors, medical and nursing staff, as well as patients and their attendants, to gain a first-hand understanding of the hospital’s functioning.

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During the visit, several patients and their families voiced concerns over long waiting times and service delays. Brar assured them their grievances would be addressed. Taking note of the heavy rush in the Emergency Department, he directed hospital authorities to increase registration counters and streamline patient processing to minimise delays.

He also suggested measures to strengthen healthcare delivery, including improved inter-departmental coordination, faster emergency response and regular maintenance of medical infrastructure. Emphasising the need for a patient-friendly environment, he urged staff to maintain cleanliness, empathy and professionalism in all interactions.

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Director Health Services Dr Suman Singh and other senior officials accompanied Brar during the inspection. They assured him all directions and observations made during the visit would be implemented promptly.

Brar’s visit highlighted the Chandigarh Administration’s commitment to enhancing public healthcare services and ensuring that GMSH-16 remains a model of efficiency, compassion and accountability in the region.

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