Hurry up! Swachh Survekshan feedback closes in no time

Sandeep Rana
Tribune News Service
Chandigarh, March 25

With Swachh Survekshan-2021 entering its last leg, city residents now have just a few days before the cleanliness feedback closes on March 31.

So far, only 18.72 per cent of the city’s population has participated in the citizen feedback. Though this is an improvement over the last year, which saw only 3.29 per cent participation, the city still lags behind many towns in this aspect.

Indore, which has been claiming the top spot for the past four consecutive years, has 31.38 per cent people rating the city. Mysore has 39.9 per cent, Chandrapur 47.76 per cent, Khargone 41.34 per cent and Jamshedpur 45.14 per cent. Several other cities are leading by a big margin in the citizen feedback category.

Where you can give feedback

There are seven channels for furnishing citizen feedback — VoteForYourCity App, Swachhata-MoHUA App, swachhsurvekshan2021.org portal, 1969 Swachhata Helpline, Outbound calls from SBM, mygov.in website and face-to-face random interactions.

While Panchkula’s figures are baffling as it has exceede its population at 125.64 per cent, Mohali is catching up at 9.35 per cent.

Swachh Survekshan-2021, the sixth edition of the annual cleanliness survey, is being conducted by the Ministry of Housing and Urban Affairs.

A total of 4,374 cities are participating this year. One important component of the survekshan is getting citizen feedback on the progress made by cities in achieving sanitation and cleanliness.

The data is collected under three broad components – service level progress (2,400 marks, 40 per cent weightage), certification (1,800 marks, 30 per cent weightage) and citizen voice (1,800 marks, 30 per cent weightage).

The citizen voice component (1,800 out of 6,000 marks) comprises citizen feedback (600/1,800 marks).

Vinod Vashisht, convener, City Forum of Residents’ Welfare Organisations, said: “The survey should remain ‘fact driven’ and shouldn’t become ‘data driven’.”