Power firm deploys fault-response teams

To strengthen its power distribution infrastructure, the Chandigarh Power Distribution Limited (CPDL) has outsourced Fault Response Teams (FRTs) to ensure that consumer complaints and technical faults are addressed in a prompt and efficient manner.

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Hundred outsourced FRT members have been added to the existing workforce. These personnel have been assigned to subdivision number 5, 8, 9, and 10. The teams are equipped with the necessary tools, a boom ladder, one truck and two motorbikes to effectively respond to a range of technical issues.

Their decentralised positioning across various parts of the city will enable faster deployment and resolution, a key factor in boosting operational efficiency.

Emphasising the importance of the teams, CPDL Director Arun Kumar Verma said the FRTs have been brought in specifically to attend to faults and complaints in a swift manner, ensuring minimal inconvenience to the consumers.

“With the inclusion of the FRTs, we will see a significant improvement in the quality and speed of our services,” he added.

The teams will provide on-ground support to identify, assess and rectify faults in the distribution network, particularly during power outages and equipment failure.