Powercom’s consumer grievance redressal forum to hear plaints
The Uttar Haryana Bijli Vitran Nigam (UHBVN) has announced that the Zonal Consumer Grievance Redressal Forum will hear complaints related to financial disputes of amounts ranging from Rs 1 lakh to Rs 3 lakh, in accordance with Regulation 2.8.2.
The forum will address grievances from consumers in Kurukshetra, Ambala, Panchkula, Kaithal and Yamunanagar districts, under the Panchkula zone, on January 6, 13, 20, and 27 at the Zonal Consumer Grievance Redressal Forum, Panchkula.
The power corporation has appealed to the consumers to get their electricity related problems resolved by joining the proceedings at UHBVN Headquarters, Vidyut Sadan, Industrial Plot-3 and 4, Sector-14, from 11.30 am to 1.30 pm
The forum will resolve various consumer grievances in the Panchkula zone, including wrong bills, electricity tariff-related cases, meter security issues, faulty meters and voltage-related problems. However, cases involving electricity theft, misuse of electricity, and fatal or non-fatal accidents will not be considered.
To settle financial disputes, consumers must deposit the claimed amount, calculated based on their average electricity charges over the last six months or the payable electricity charges, whichever is less.
Additionally, consumers must certify that the matter being heard is not pending in any court, authority, or forum, as pending cases will not be considered during the meeting.
