Telecom firms told to improve connectivity

Tribune News Service

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Chandigarh, July 15

Telecom service providers have been directed to resolve the issue of call drop and poor mobile connectivity at the earliest.

Professionals and residents have been complaining of call drop and poor mobile connectivity for the past many months.

During a recent meeting held with representatives of various telecom companies, Deputy Commissioner Mandip Singh Brar had directed the telecom service providers to resolve the poor mobile connectivity at the earliest.

The new guidelines for the installation of towers were discussed at length with the representatives and it was decided that a standard operating process may be formulated to process and dispose the applications for installation of towers in a time-bound manner.

Additional Deputy Commissioner (ADC) is the appropriate authority for the installation of towers and he had been asked to monitor pending cases of installation of towers.

As the rise of pandemic has popularised work from home among companies, the load of calls and data has drifted towards the business end. The representatives had been told that the improvement in the data and calls must be the priority of the telecom companies.

Meanwhile, the ADC had received more than 30 applications for the installation of new mobile towers, but they were rejected as these were incomplete and the firms had been asked to submit fresh applications.

Tower Installation

The new guidelines for the installation of towers were discussed at length with representatives of firms and it was decided that a standard operating process may be formulated to process and dispose of the applications for installation of towers in a time-bound manner.